Frequently Asked Questions
Welcome to Regali SR — led by Reeta Pandey, Sona Vinod Kumar — your trusted destination for thoughtful corporate gifting. If you have any questions, find quick answers below or reach out to us.
Ordering & Payments
How do I place an order?
Browse our gift selections, add items to your cart, and proceed to checkout. Enter your shipping and payment details to complete the purchase.
What payment methods are accepted?
We accept all major credit/debit cards, UPI, PayPal, Google Pay, and bank transfers for bulk orders.
Can I modify or cancel my order?
We process orders quickly to meet gifting deadlines. Contact us as soon as possible to request changes.
Shipping & Delivery
What are your shipping timelines?
Domestic orders take 5–7 business days. International deliveries vary between 7–21 business days. View more on our Shipping & Returns page.
Do you ship internationally?
Yes, we deliver to most global destinations. Shipping charges and delivery time may vary.
How do I track my order?
A tracking number will be shared via email once your order ships. Please allow 24–48 hours for it to activate.
Products & Care
Are your gifts covered by warranty?
Yes, our products include a standard warranty against manufacturing defects. Details are mentioned per item.
How do I care for the gift items?
Care instructions are included with each gift. For apparel or leather items, avoid harsh cleaners or moisture exposure.